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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sahana S

April 17, 2024

5  out of  5 rating by Sahana S
"I was at the DMV office to renew my temp license plate. I found out my insurance was set to expire on the 20th day but they required a full 30 day coverage to renew my license plate. I called Eric and he was immediately accessible over the phone, and was able to email me an updated insurance card that was accepted at the DMV office. I appreciated that immediate accessibility, super responsiveness and quick turn-around so much especially when it was time sensitive! So I did not have to wait, or come back to the DMV that was 20 min drive from home. Thank you for your super service!"
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Lyndsey Normand

April 15, 2024

5  out of  5 rating by Lyndsey Normand
"Eric is the bomb."
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John Batista

April 15, 2024

5  out of  5 rating by John Batista
"Eric provided a very friendly experience. Detailed explanation on all the options"
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Alisa Rogic

April 15, 2024

1  out of  5 rating by Alisa Rogic
"I’m sad to say that after 20 years with State Farm (in Dallas, Denver and back in Dallas) I am leaving them as a customer and it is due to the lack of care and poor management of this office. Personally I’m in customer service industry and I do all that is in my power to be kind to people and not write negative reviews but I feel people need to be warned. I was in an accident on 4/1 and not a single person from this office called to see if I needed any assistance. The adjuster who was assigned to my claim spoke with me only once despite of the numerous messages that were left. All paperwork for total loss was signed as soon as it was received on 4/8 and they sent a payment to my lender to pay the car off but remainder of the payment that went to me wasn’t sent until 4/12 after my numerous calls. But they canceled my rental for 4/15 so I had 3 days to finalize my purchase of the new vehicle. When I called for extension I was told they can’t to anything only adjuster can who refused to call me back. When I called my agent for the assistance as I’ve never lost a vehicle, besides leaving a message to the adjuster, they advised me to cancel my insurance on the lost vehicle despite having a rental. I finally purchased my vehicle but due to the “system failure” they were not able to finalize my new policy that they quoted me at $244 per month. They advised me to call every two hours on Saturday until finally telling me to call my agent Monday. When I did and when I asked why I was advised to cancel a policy that could have carried for a few days on my new vehicle no apology or ownership was shown. I was faced with excuses. They proceeded to tell me that they can’t see the quote given to me over the weekend and requested my VIN number. Few moments later they said oh well they quoted you incorrectly and your actual monthly payment is $301. Thank you but no thank you. I’m sad that people in this office found no need to own their mistakes and failure of their company that prevented me from obtaining a policy over the weekend. There was no question of what can we do to keep you as a customer. They were just fine with me leaving after so many years. Now GEICO who has better service, more perks on their app and better follow through has gained my business even though they are a bit higher."
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Candice Carter

March 5, 2024

1  out of  5 rating by Candice Carter
"This has been the worse experience of my life, in terms of canceling a policy. I have been trying to cancel my insurance policy since Feb 2, and I have received a late notice in the mail today, March 4th. I have called 6 times now, spoke to 3 supervisors and an underwriter and they still will not cancel my policy. Four notes has been made for Matt Willis to call me and still, no phone call. To say I am disappointed with the customer service with this individual and this company is an understatement. They have no problem in taking your money but heaven forbid you want to cancel your policy."
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Blake Condren

February 8, 2024

5  out of  5 rating by Blake Condren
"Abbey is an associate at this State Farm office and she was amazing to work with. Highly responsive, readily available for phone calls and texts and super quick turn around on documents & quotes. Great experience!"
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P Luijpen

February 6, 2024

5  out of  5 rating by P Luijpen
"Quick professional assistance from Abigail. Thank you."
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Lisa Marsh

January 18, 2024

5  out of  5 rating by Lisa Marsh
"Abby was amazing to work with! She responds quickly explained everything and was able to save us a lot of money!"
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Randy Rasmussen

January 12, 2024

5  out of  5 rating by Randy Rasmussen
"Excellent service!"
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Shannon Banks

November 1, 2023

5  out of  5 rating by Shannon Banks
"Very helpful n understanding"
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Ari Elle

October 12, 2023

5  out of  5 rating by Ari Elle
"Eric was very professional and personable. He was super prompt with the call back from my online quote and made the process to switch my auto insurance back to State Farm really smooth and stress free. Thank you Eric and keep up the excellence."
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Sumit Bansal

September 28, 2023

5  out of  5 rating by Sumit Bansal
"Abbey helped me with end to end process. Being first auto insurance experience in US, you always have lot of questions. She answers all my questions very politely and made me understand all benefits. I will strongly recommend...."
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Aaron McCaslin

September 11, 2023

5  out of  5 rating by Aaron McCaslin
"Abby is very helpful and knowledgeable. She made the process seamless."
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nawwaf alshara

August 31, 2023

5  out of  5 rating by nawwaf alshara
"Eric is a great person and he is very helpful. I really do appriciate all the help he provided fot me. he is very skillful and profissional. thanks Eric."
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Matthew Hitt

August 15, 2023

5  out of  5 rating by Matthew Hitt
"Abbey was great, she was very responsive in answering all my questions and provided comprehensive information throughout the process."
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Frank Clemente

August 11, 2023

5  out of  5 rating by Frank Clemente
"Oh wonderful service"
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Leye Oluwatula

August 11, 2023

5  out of  5 rating by Leye Oluwatula
"Everyone on this team made sure that I was satisfied as a client. Thank you."
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Lil Nooby (Alex Grimes)

July 19, 2023

5  out of  5 rating by Lil Nooby (Alex Grimes)
"They answer all your questions in a timely manner and provide quality insurance. Not much else needed."
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Deb Hitt

July 18, 2023

5  out of  5 rating by Deb Hitt
"Abigail helped me immensely and showed me how to save money by combining policies. Customer service is top notch!"
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Jessica Kim

July 5, 2023

5  out of  5 rating by Jessica Kim
"Always friendly and great service. Highly recommend."
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Tina Janghorban

June 23, 2023

5  out of  5 rating by Tina Janghorban
"Olivia is the best to work with! She takes care of my needs and communicates very well!"
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Andrew A (sleepnclass)

June 4, 2023

5  out of  5 rating by Andrew A (sleepnclass)
"They go the extra mile. Olivia is super friendly and goes above and beyond. I called to ask for a roofer recommendation after a hail storm and she had them call me and setup an appointment. Couldn’t ask for a better agent."
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Johna L

May 1, 2023

5  out of  5 rating by Johna L
"Olivia is my go-to here and she is the absolute best!! She’s always been the most pleasant and helpful, and she is always very quick to respond which is very appreciated!! It’s nice to know that such amazing customer service still exists in this world!"
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April 10, 2023

5  out of  5 rating by mara
"I had the opportunity to work with Eric and take a deep dive on the insurance policy details. He clarified all my questions in regards to coverage and his previous property management experience most certainly helped. I am thankful I found Eric!"
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Nayla hilani

March 24, 2023

5  out of  5 rating by Nayla hilani
"Eric was amazing he made my experience stress free . He was very helpful and went over the whole coverage with me and I was very happy with the price I got and it was an easy decision for me to switch from my other insurance . Thank you Eric for this wonderful experience !"